Dutton Brown Design

2025 Annual Report & 2026 Outlook
From Thomas & Zach  ·  March 2026

A Letter to Our Team

Team,

Thank you for everything you put into 2025. As we prepare for reviews, we wanted to take a moment first to share some insights about the year — because you’re a part of this company, and we want you to see the full picture. We also want to emphasize nothing below is possible without each of your contributions.

This report is an honest look at the past four years: what we’ve invested in, what we’ve built, and where we’re going. We’re proud of what this team has accomplished. Looking ahead, our focus is on growing the team’s capabilities, building systems and automations that allow the business to scale, and positioning Dutton Brown to grow revenue and profit — so that we can continue to create job security and new opportunities for everyone here.

We hope we’re able to continue to work together this year and beyond as we strive to build a stronger team and business. Feel free to ask us if you have any questions.

— Thomas & Zach

Four Years of Building Dutton Brown

Revenue tells one part of the story. What we invested in — and why — tells the rest.

2022 — The Big Move

Post-Covid demand pushed us to our limits in our old space. We started looking for room to grow, and near the end of the year we found 1995 Oakcrest — a building roughly four times the size. This was the year we bet on the future.

Net margin: 31%

2023 — Growing Into the Space

We bought 1995 Oakcrest in February and moved in by May. Revenue grew +11%, still riding post-Covid momentum in home spending. But the move came at a cost — we lost much of our team due to the relocation and faced significant challenges setting up powder coating equipment. Short-staffed with a growing order queue, we cut roughly 20% of our product catalog to simplify operations and focus on what sells. Operating expenses rose significantly as we scaled up the building, marketing, and infrastructure.

Revenue: +11.1% vs 2022 Net margin: 22% ~20% of products cut

2024 — A Challenging Year

Revenue dipped -3.9% as we felt the impact of the product cuts and market headwinds. Near the end of the year, several key employees departed. We used this as an opportunity to refocus on communication, culture, and building a team-first environment. Net margin compressed further as we continued investing in the business.

Revenue: -3.9% vs 2023 Net margin: 14%

2025 — Rebuilding and Reinvesting

Revenue recovered +2.6% vs 2024 — but the bigger story was what we built. We grew the team from 7 to 12 and invested in the people, systems, and facility that position us for what’s next.

We added five new team members:

  • Eric Schutt — Assembler (January 2025)
  • Hannah Backman — Content Marketing Manager (May 2025)
  • Catherine Stewart — Director of Production (June 2025)
  • Janet Carter — Shipping & QC Lead (July 2025)
  • Emma Shine — Assembler (September 2025)

What we built along the way:

  • Transitioned records and logs to digital systems
  • Maintained 2–3 week lead times since September 2025
  • Worked well as a team capable of owning daily execution, cross-training one another to extend value to cover other roles and areas
  • Improved shipping flow and warehouse organization
  • Reviewed and improved HR infrastructure and policies
  • Created 15+ documented processes across production, quality, and HR
  • Established Redo fees as a significant profit center rivaling expedite fees
  • Reduced air freight shipments, lowering per-kg shipping costs on parts
  • Renovated front office (floors, carpet, walls, kitchenette), improved breakroom, added computers at every workstation, and switched internet/phone systems saving significant costs
  • Established daily and weekly production meetings, bi-weekly management meetings, a team-building budget, and a social committee
  • Improved training around PTO policies related to ESST and PFML
  • Marketing efforts span into 2026 and are detailed in the 2026 section below
Revenue: +2.6% vs 2024 Net margin: 14% Team: 7 → 12

Revenue Direction & Margins

The big picture: Revenue is up +10% since 2022. Adjusted for inflation, that’s +0.4% — effectively flat. Net margin dropped from 31% to 14% as we invested heavily in growing the team, expanding our marketing, and upgrading our facility. The business remains profitable — and the investments we’ve made are what position us to grow from here.
+9.5%
Revenue Since 2022
+2.6%
2025 vs 2024
+8.7%
Q1 2026 vs Q1 2025
4 years
Consecutive Profitability
2022202320242025Q1 ’26
Revenue vs Prior Year +11.1% -3.9% +2.6% +8.7%
Net Margin 30.6% 22.0% 14.3% 14.2% TBD

Revenue Mix by Category

Category202320242025
Lighting 81.2% 84.3% 83.6%
Hardware 9.8% 9.3% 9.4%
Shipping 3.6% 1.1% 0.9%
Expedite Fees 0.9% 1.0% 1.3%
Light Bulbs 1.0% 1.1% 1.1%
Other 3.4% 3.2% 3.6%

Other includes: Room & Board wholesale, samples, product fees, Redo package protection, and pillows.

Lighting remains our foundation at 83–84% of revenue. Hardware has held steady around 9–10% and is a key growth opportunity going forward. Shipping revenue dropped significantly as we offered on-going free shipping for customers — from 3.6% of revenue in 2023 to under 1% in 2025. Expedite fees have steadily increased, reflecting growing customer demand for faster turnaround.
2026 revenue strategy: We’re expanding into easier-to-assemble, easier-to-sell product categories — growing our hardware line, expanding the Swift collection, and broadening our light bulb offerings.

Investing in the Company

Where did the margin go? Into the people and infrastructure that make this company work:

Investment Area20222023202420252026 (proj.)
Payroll & Benefits $719,748 $695,185 $750,860 $793,424 $962,055
Marketing & Advertising $232,742 $261,092 $321,199 $336,714 $404,057
Facility (Rent) $120,000 $260,913 $312,000 $312,000 $312,000
Facility Upgrades $9,068 $16,496 $14,656 $44,202 TBD

2026 projections assume 20% growth in marketing spend, stable facility rent, and full-year payroll for all 12 current team members including raises. Facility upgrades are TBD based on planned projects.

Cost-of-Living Raises

Every dollar shown above is a deliberate choice to build something that lasts — investing in our people, the marketing to keep growing, a facility we’re proud to work in, and the improvements to make it even better.

While margins have remained near flat, we are committed to continuing to offer competitive wages and enhanced benefits. We are planning cost-of-living raises for every team member who was part of the Dutton Brown team in 2025. Some team members may receive an additional adjustment to make their wage competitive with the market.

Expanded PTO for 2026

Benefit2025 Policy2026 Policy
PTO — Years 1–5 2–3 weeks (varies by tenure) 3 weeks (15 days) for all
PTO — Year 6+ 4 weeks 4 weeks (20 days)
How PTO Accrues Based on hours worked Fixed rate per paycheck
Total Paid Holidays 8 holidays 10 holidays (+Pride Monday + floating)

Paid Family & Medical Leave

Minnesota’s PFML program takes effect in 2026. Dutton Brown is stepping up:

We are now paying 50% of the PFML premium — up from the legally required 33%. This demonstrates our commitment to supporting you when life happens.

Product Performance: 2024 vs 2025

This section reports on units produced and shipped — how many individual products our team built. Revenue percentages are covered in the Financial Health section above.

In 2025, our team built and shipped 7,389 light fixtures and 5,852 hardware pieces — plus 1,202 extension rods. That’s 14,443 products made by hand, tested, packed, and shipped from this building. That is outstanding work.
7,389
Light Fixtures (2025)
5,852
Hardware Pieces (2025)
7,805
Light Fixtures (2024)
5,487
Hardware Pieces (2024)
260
Active Products
83%
Color Products
-5.3%
Lighting YoY
+6.7%
Hardware YoY

Lighting — 7,389 Units in 2025

Lighting units declined modestly as we implemented price increases. The category mix remained stable — sconces continue to dominate at 58% of the category, and flush mounts gained share.

Type 2024Share 2025Share +/−Change
Sconce 4,513 57.8% 4,311 58.3% -202 -4.5%
Flush Mount 1,491 19.1% 1,515 20.5% +24 +1.6%
Pendant 991 12.7% 932 12.6% -59 -6.0%
Chandelier 547 7.0% 491 6.6% -56 -10.2%
Plug-in 263 3.4% 140 1.9% -123 -46.8%
Total 7,805 100% 7,389 100% -416 -5.3%

Hardware — 5,852 Units in 2025

Hardware grew +6.7% year-over-year, with pulls and knobs both gaining share. Towel racks saw strong growth at +18%. This category is simpler to assemble, doesn’t require electrical testing, and is a key growth area for 2026.

Type 2024Share 2025Share +/−Change
Pull 2,744 50.0% 3,014 51.5% +270 +9.8%
Knob 1,115 20.3% 1,282 21.9% +167 +15.0%
Hook 949 17.3% 852 14.6% -97 -10.2%
Towel Rack 375 6.8% 443 7.6% +68 +18.1%
Tissue Holder 128 2.3% 115 2.0% -13 -10.2%
Hand Towel Bar 103 1.9% 79 1.3% -24 -23.3%
Towel Bar 73 1.3% 67 1.1% -6 -8.2%
Total 5,487 100% 5,852 100% +365 +6.7%

Accessories & Other

Item 2024 2025 Change
Extension Rods 1,387 1,202 -13.3%
Samples Shipped 1,864 1,976 +6.0%
Light Bulbs 1,631 1,840 +12.8%

Extension rods declined as customers shifted toward fixtures that don’t require them. Samples grew 6%, reflecting continued interest from new customers and trade members. Light bulbs grew nearly 13% — a category we’re planning to expand further in 2026.

The Color Story

Color products now represent 83% of all units sold, up from 80% the year before. Color defines our brand — it’s what makes Dutton Brown, Dutton Brown.

More 2025 Wins

Beyond the team growth, systems, and facility improvements covered above — here are additional milestones we hit in 2025:

Fulfilled over 5,000 orders and served 3,646 unique customers
Successfully implemented 15–20% price increases while maintaining revenue and margin
Achieved a 37% return customer rate — well above the 25% industry standard
Grew our trade program to 6,500+ members (nearing 7,000 after Q1 2026)
Launched on BIMobject and reached the top 10 in our category — meaning architects are spec’ing our products on major projects
Documented assembly directives and QC standards for 182 unique products (143 Lighting + 39 Hardware)
Used nearly 987,000 individual parts across 2024 and 2025 — over 150,000 of those were bushings alone
2026  —  LOOKING AHEAD

Dutton Brown 3.0

Dutton Brown 3.0 is a shift in how we work — clearer ownership, better communication, and building systems that scale.

The goal: Plan for 20% growth and build and strive for 40%.

Four things make that happen:

Sell More

Expand hardware, grow trade, improve email and ad performance

Build Smarter

Measure what matters. Scorecards and KPIs to track performance. ERP to automate inventory. Cross-train to handle 40% more volume.

Document Everything

Notion as the operating system. If a new team member can’t learn the job from what’s in Notion, we have work to do

Grow Team Capabilities

Clearer roles, better training, more ownership at every level

Q1 2026: Already in Motion

After two team members departed early in 2026, we moved quickly — hiring Scottie as Powder Coater and Sarah as Assembler to keep production running strong.

Revenue in Q1 2026 is running +8.7% ahead of Q1 2025, and we’re entering Q2 with positive momentum.

Here’s what we’ve already accomplished in Q1:

Launched Pinkaboo — our newest powder coat color — adding over 500 new SKUs to the website in a collaborative effort across the team
Began implementing Notion as our project management and production management system — building scorecards and regular reporting to monitor the processes we need to scale
Published the 2026 Team Handbook with improved benefits, updated policies, and current compliance standards
Upgraded the website to the latest theme version for a faster site, higher conversions, and an improved customer experience
Kicked off email automations to grow our email revenue

Operations

Developed tools to estimate parts usage by project and established monthly burn rates for parts based on 2025 sales
Ordered higher quantities negotiating prices to reduce parts cost
Developed FAQ sets from customer emails to serve as knowledge base for future customer service chat feature

Production

Built a performance review system covering 8 categories with a 1–5 rating scale, connecting individual performance to team standards
Began building a Production Scorecard in Notion connecting shop floor output to business performance metrics
Introduced behavioral interviewing to prioritize coachability and accountability — used to hire Scottie and Sarah in Q1

Marketing

Website traffic up 22% YoY to 324K+ sessions (search +47%, direct +23%)
Ad conversions up 19%, cost per acquisition down 28%, ROAS improved from 874% to 1,079%
Instagram engagement doubled; 1.8M IG views, 2.9M FB views, 24K+ link clicks
Launched Trade Pro Spotlight — monthly program deepening trade partnerships
Began developing Brand Guide for content standards and consistency

2026 Facility Upgrades (Planned)

Repaired skylights
Roof liner repairs
Improved water fountain / dispenser
Upgraded compressor system in the shop

We’re incredibly proud of what this team has accomplished. We’ve maintained a healthy business through a challenging economic environment, expanded our product line, improved our facility, and are each contributing to evolving a culture of problem solving.

2026 is our year to be intentional. To build the infrastructure. To grow smart. To take care of each other.

And, of course, to make it cute.

Thank you for being part of Dutton Brown. Let’s go.

— Thomas & Zach